How To: Undo a MET/CONNECT Mobile Check Out

All data collected while offline is preserved in the mobile workstation’s database and will get uploaded to the server following the next Mobile Check Out / Mobile Check In sequence.

This process should only be used to reset the MET/CONNECT system if a mobile workstation is unable to perform a Mobile Check In, or if something happens that causes the workstation to not be recognized as being “Checked Out” (i.e., if the administrator releases the license that was reserved for this workstation).

Steps need to be performed on both the mobile workstation and the server.

On the Mobile Workstation:

1. Using File Explorer, right-click the This PC item and select Properties from the popup menu
   1. Make a note of the Device Name (or Computer Name) for use later
      
      
2. Using File Explorer, navigate to the %programdata%\Fluke folder
   3. Make sure there is a file named mcm in this directory. If there is no file by this name, skip the remainder of the items in this step and go to step 3.
   4. Locate the ini file and open this file in a text editor. Make a note of the path of the shareddir entry in the [startup] section and close the file.
   5. Delete the metcal.ini file.
   6. Delete the directory referenced in the shareddir
   7. Rename the mcm file to metcal.ini.
      
      
3. Launch SQL Server Management Studio as an administrator and log in.
   1. Click the New Query button on the toolbar
   2. Enter the following SQL statement in the query window:
      

      USE [metconnect_mobile]
      EXEC spl_Mobile_UndoCheckOut_Workstation
      

   3. Click the Execute button on the toolbar and verify the execution completes successfully.
      
      

On the MET/CONNECT Server:

1. Launch SQL Server Management Studio as an administrator and log in.
   1. Click the New Query button on the toolbar
   2. Enter the following SQL statement in the query window:
      

      USE [metconnect]
      EXEC spl_Mobile_UndoCheckOut_Server @cWorkstation=N'<device_name>'
      

      where: <device_name> is the name of the device/computer from step 1 in the previous section
   3. Click the Execute button on the toolbar and verify the execution completes successfully.