As part of Fluke's commitment to ensuring a seamless customer experience and maintaining the highest standards of product support, we would like to communicate the authorized regions for the sale of our TC01A and TC01B (iSee) products.
The authorized regions for selling the TC01A and TC01B (iSee) products are as follows:
| Australia | Korea, Republic of | Taiwan, Republic of China |
| China | Malaysia | Thailand |
| India | New Zealand | Vietnam |
| Indonesia | Philippines | |
| Japan | Singapore |
It is important to note that the TC01A and TC01B (iSee) products are not authorized for sale in regions outside the specified list until further notice. This restriction is due to the unavailability or lack of usability of the required software outside the approved regions because it is not available on the app stores (Apple and Android). Selling the product in unauthorized regions may result in a suboptimal customer experience, leading to a high volume of returns.
Fluke will not be able to provide support for customers located in unauthorized regions. Our commitment to delivering exceptional customer service is closely tied to the use of our products within the approved regions, ensuring that our customers receive the full benefits of our technology.
We appreciate your understanding and cooperation in adhering to these guidelines. If you have questions or feedback please let us know at https://forms.office.com/r/y4g8TxqnK3.