KB - Comark Technical Support Dial Thermometers
Technical Support Comark Dial Thermometers
The term Dial Thermometer covers a wide range of Comark Thermometers but essentially means any Thermometer based on the same mechanical principle of a bi-metal strip. These Thermometers will have no power supply and will operate by means of a bi-metal strip in a tube (the probe) affixed to a pointer on a calibrated dial showing the temperature. Calibration will be in the form of a nut on the reverse of the dial on some models and this will allow an adjustment to be added to the Thermometer. Where calibration is not possible the unit is calibrated for life from the factory and if found to be out of calibration at anytime must be disposed off. Those Thermometers that do have the ‘nut’ can be adjusted. Note that any Bi-metal Thermometer that is accidentally dropped onto a hard surface during use should be taken out of service until the calibration can be checked.Items to check before returning for Service
Comark Dial Thermometers are generally considered disposable due to their relative low cost.
Before considering returning your Dial Thermometers for repair please check that you have checked the calibration using and Ice-water mixture. Please see our video on the subject by Clicking Here
Ordering New Dials
To order new Dials simply visit the ‘Where to Buy’ section on the Comark Website to find a local Distributor/Reseller near you who will be able to assist you by clicking hereDial Thermometers Online
If you are unsure which Dial Thermometer you have or you just want more information for the one you have please Click Here to visit the Comark Website and see the full range.Warranty
If you are claiming warranty for any product returned to Fluke Service please ensure that you include all the necessary proof of purchase.Troubleshooting
There is little troubleshooting for Comark Dial Thermometers as they are purely mechanical devices. If calibration fails to ensure correct working and they are within warranty period please consider returning them otherwise we would recommend replacement and responsible recycling.
Calibration
Click Here to visit the Technical Support page explaining how to Calibrate your Dial Thermometer.
My Product is Obsolete on the Website
If your product is obsolete on the Comark website do not worry we may still be able to offer support for it. Please continue to the section below Returning an Item for Repair or contact our service department on Comark UK Service for advice on whether we can repair your item.Returning the Dial Thermometer for Repair or Replacement
If you determine that you need to return your Dial Thermometer for repair please select the most appropriate link below.....
UK / EU Customers - For customers in the UK and some EU Customers please Click Here to return product directly to our Service Centre in the UK. Please note this facility is only available to customers in the UK and EU.
USA Customers - For customers in the USA please Click Here to return product directly to out Service Centre in the USA. Please note this facility is only available to customers in the USA.
ROW Customers - For ROW customers your best option is to contact one of our Resellers/Distributors who can advise the best way to get the Instrument back to us for repair. This can be the one who sold you the Instrument or just one that serves your local region. Please Click Here to use our 'Where-to-Buy' section on the Comark Website to find a local Distributor/Reseller near you who will be able to assist you
Contact Technical Support
If you still don’t find what you need here please contact Comark Instruments for additional support detailing the issue you have on the following e-mail Comark Tech Support and we’ll get back to you as soon as we can.