KB - Comark Technical Support for Test Caps including Annual UKAS Calibration
Technical Support for Test Caps including Annual UKAS Calibration
The Comark Test Caps are generally very reliable items and should require very little by way of support as they can be tested simply by plugging them into an appropriate Thermometer and they will either work or not.
There is therefore very little to check on these to confirm performance other than to perhaps check another Thermometer if you believe there is an issue with one or more Test Cap
Test Caps Online
If you are unsure which Test Cap you have or you just want more information for the one you have please Click Here to visit the Comark Website and see the full range.Warranty
If you are claiming warranty for any product returned to Fluke Service please ensure that you include all the necessary proof of purchase.My Product is Obsolete on the Website
If your product is obsolete on the Comark website do not worry we may still be able to offer support for it. Please continue to the section below Returning an Item for Repair or contact our service department on Comark UK Service for advice on whether we can repair your item.Returning your Test Cap Thermometer for Repair or Annual UKAS Re-Calibration
If you determine that your Test Cap needs to be returned for repair/replacement or annual UKAS Calibration, please select the most appropriate link below.....
UK / EU Customers - For customers in the UK and some EU Customers please Click Here to return product directly to our Service Centre in the UK. Please note this facility is only available to customers in the UK and EU.
USA Customers - For customers in the USA please Click Here to return product directly to out Service Centre in the USA. Please note this facility is only available to customers in the USA.
ROW Customers - For ROW customers your best option is to contact one of our Resellers/Distributors who can advise the best way to get the Instrument back to us for repair. This can be the one who sold you the Instrument or just one that serves your local region. Please Click Here to use our 'Where-to-Buy' section on the Comark Website to find a local Distributor/Reseller near you who will be able to assist you.
Contact Technical Support
If you still don’t find what you need here please contact Comark Instruments for additional support detailing the issue you have on the following e-mail Comark Tech Support and we’ll get back to you as soon as we can.