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May 29, 2025

KB - Comark Technical Support for RF300/RF400 Wireless Loggers, Cloud and Accessories

Technical Support for RF300/RF400 Wireless Loggers, Cloud and Accessories

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To obtain Technical Support for RF300/RF400 Wireless Monitoring products including the Comark Cloud please use the Support page on the Lascar Electronics Website Click Here. There is an e-mail link at the bottom of the page if you do not find the answer you need on the page.

You can also send a request for support from the EasyLog Cloud using this link Click Here and select Support using the Dropdown at the bottom of the page. 

Ordering New Product

To purchase new RF300/RF400 Product please visit the Lascar Website Click Here

Returning a Product for Repair or Replacement

To return your RF300 Wi-Fi Logger for repair or replacement is straightforward but please note that if the logger is outside of warranty you should return the Logger to Lascar for repair or replacement as they will be better placed to assist you than Comark/Fluke. Please contact Lascar using the link above.

However, if you wish to return the unit to Comark/Fluke please select the most appropriate link below:

UK / EU Customers - For customers in the UK and some EU Customers please Click Here to return product directly to our Service Centre in the UK. Please note this facility is only available to customers in the UK and EU.

USA Customers - For customers in the USA please Click Here to return product directly to out Service Centre in the USA. Please note this facility is only available to customers in the USA.

ROW Customers - For ROW customers your best option is to contact one of our Resellers/Distributors who can advise the best way to get the Instrument back to us for repair. This can be the one who sold you the Instrument or just one that serves your local region. Please Click Here to use our 'Where-to-Buy' section on the Comark Website to find a local Distributor/Reseller near you who will be able to assist you.