Overview
The Fluke Service Center portal, also known as the RMA (Return Material Authorization) tool, allows you to request calibration and repair services, obtain service quotes, submit service orders, and track service progress online. Whether you need to calibrate an instrument, repair a product, or track an existing service request, the Fluke Service Center provides a convenient self-service experience.
Fluke Premium Care and Gold Care Customers: If your instrument is covered under a Fluke Premium Care or Gold Care plan, special servicing benefits may be available. Refer to your service plan for details on covered services, turnaround times, and additional program benefits. Learn more about Fluke Premium Care.
Access Through My Account (Recommended)
The easiest way to access the Fluke Service Center is through the Fluke's My Account portal. When you launch the Fluke Service Center from My Account, you can seamlessly manage your products and service activities in one experience.
Single Experience
If the email address associated with your My Account profile matches the email address used for your Fluke Service Center account, you will automatically be signed in to the service portal when accessing it through My Account. This means:
- No additional login required
- Faster access to service information
- A more connected experience across Fluke digital tools
New Fluke Service Center Users
If you do not currently have a Fluke Service Center account, we recommend creating an account using the same email address used for your My Account profile. Doing so will ensure a seamless sign-in experience and eliminate the need to manage separate credentials across Fluke systems.
Getting Started
If you are new to the Fluke Service Center portal, start with the training videos below.
Register for a Fluke Service Center Account
Video Length: 5 minutes
Learn how to:
- Create an account
- Manage account settings
- Access future service requests
Video: Register for an Account
Create a Quote or Service Order
Video Length: 6 minutes
Learn how to:
- Request calibration services
- Request repair services
- Generate service quotes
- Submit service orders
Video: Create a Quote or Service Order
Check Service Status
Video Length: 3 minutes
Learn how to:
- Track incoming shipments
- View repair progress
- View calibration status
- Monitor completion and return shipment updates
Video: Check Order Status
Convert a Quote into an Order
Video Length: 2 minutes
Learn how to:
- Upload a purchase order
- Convert an approved quote into a service order
Video: Turn a Quote into an Order
Copy a Previous Service Request
Video Length: 2 minutes
Learn how to:
- Reuse previous service requests
- Save time on recurring calibrations and repairs
Video: Copy a Prior RMA